Certificate

Allianz was very clear with their questions & answers, and settled the claim without any hassles within 3 weeks. I would highly recomend them for houshold Insurance

So easy from start to finish. Kept me well informed what was happening.

No comment available

Company engaged to oversee work were unprofessional, did not provide accurate information on the repairs, damage to property and the complete process was stressful. Allianz continually changed the agent looking after the case therefore more stress was applied due to having to update/inform new case manager of progress and issues.

Very friendly and responsive. Claims experience was very positive.

No comment available

Very easy to deal with and regularly contacted us to make sure things were moving along.

You are too expensive, slow to respond, enforcement of your rules is unreasonable. And I’m unable to make a complaint.

This claim process took over a year to finalisation and in the end I have had to pay out of pocket and organise my own repairs. The entire process has been extremely stressful, time consuming and caused significant impact to myself and my family.

The process was reasonably straightforward and approval was provided quickly. My payout was processed in a timely manner also.